Telesales & Telemarketing

 

 

First impressions last forever.

It is important that the first contact an organisation has with a customer creates the right
impression. It requires a certain set of skills and expertise to be able to communicate
effectively in each industry as every industry is different in their own way.

With our industry domain knowledge, we are able to place suitable talents with the required
communication skills to suit your business needs. Combined with the right processes and
technology, we aim to make each call a success in terms of sales and marketing for our
customers.

As a partner in customer acquisition, we can offer reductions in operating costs and
improvements in profitability. Our telesales and telemarketing solutions also cater to existing
customers, increasing the revenue stream from this segment.

Our customer acquisition solutions covers:

    • New customer sales
    • Up-sell
    • Cross-sell
    • Inbound sales
    • IVR sales
    • SMS, email marketing
    • Lead generation
    • Appointment setting
    • Database marketing