Vision & Mission




To be a world class Business Process Outsourcing service provider specialising in Contact Centre Solutions delivered on a Global platform.



  • To be a top 5, BPO Contact Centre service provider in Malaysia by 2015.
  • To build competencies and expertise in the range of services offered and the industry domains served.
  • To expand delivery sites and centres of excellence beyond domestic borders.
  • To grow Telecontinent into an internationally recognised and trusted brand in the outsourcing landscape.